Global Senior Infrastructure Engineer

ABOUT THE COMPANY

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WHAT WE DO

Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.

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OUR PEOPLE

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

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LEADERSHIP BEHAVIOURS

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

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COMMITMENT TO EQUALITY

Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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JOB TITLE: GLOBAL SENIOR INFRASTRUCTURE ENGINEER

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ABOUT THE ROLE

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A BRIEF SUMMARY

We are seeking an accomplished Senior Infrastructure Engineer to lead the design, implementation, and optimisation of our hybrid infrastructure and cloud services. This role combines advanced technical expertise with leadership responsibilities, ensuring resilient IT services and driving digital transformation initiatives. The successful candidate will be the escalation point for complex technical issues, oversee infrastructure strategy, and deliver enterprise-scale solutions across Microsoft Azure, Microsoft 365, Intune Autopilot, SharePoint, Teams, and modern networking environments.

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WHAT YOU’LL BE RESPONSIBLE FOR

Infrastructure & systems leadership

• Provide senior-level support and leadership for enterprise IT infrastructure, ensuring stability, scalability, and security.
• Design, deploy, and optimise Windows Server, VMware, Hyper-V, and Azure-hosted environments.
• Own and enhance Active Directory, Entra ID (Azure AD), Group Policy, Conditional Access, and role-based access control (RBAC).
• Lead patching, vulnerability management, and disaster recovery initiatives across global environments.
• Drive infrastructure automation with PowerShell, Intune, and Azure Automation.

Microsoft 365 & modern workplace

• Administer and optimise Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Viva.
• Implement and manage Intune Autopilot for secure device provisioning, lifecycle management, and compliance enforcement across Windows and macOS endpoints.
• Enhance collaboration through Teams governance, voice integration, security policies, and adoption programmes.
• Act as the technical authority for SharePoint Online architecture, migration projects, site governance, and workflow automation (Power Platform).
• Ensure data loss prevention, compliance, and information governance are enforced across all M365 workloads.

Cloud & security

• Architect and manage Azure services, including Virtual Machines, Azure Networking, Security Center, Defender for Cloud, Key Vault, and Backup/Recovery Services.
• Implement hybrid cloud connectivity and Azure Virtual Desktop where required.
• Partner with the Cyber Security team to ensure Zero Trust principles and best practice are embedded across infrastructure and M365.
• Monitor and manage firewalls (Cisco, Meraki, WatchGuard), VPNs, and endpoint protection.

Networking & collaboration

• Oversee enterprise LAN, WAN, VPN, VLAN, and wireless networks, including Cisco, Aruba, Meraki, and Unifi technologies.
• Troubleshoot and optimise network performance, routing, and DNS/DHCP services.
• Collaborate with vendors and stakeholders to deliver high-performing and secure network services.

Troubleshooting & escalation

• Act as the highest-level escalation point for 1st, 2nd, and 3rd line engineers.
• Perform deep-dive troubleshooting of infrastructure, cloud, and end-user environments.
• Produce detailed root cause analysis and implement preventative measures.
• Maintain accurate documentation of infrastructure design, policies, and standards.

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THIS ROLE IS FOR YOU IF

• Extensive experience in senior infrastructure roles, ideally within enterprise or multi-site environments.
• Expert in Microsoft Azure Administration and Microsoft 365 Administration.
• Proven delivery of Intune Autopilot deployments, endpoint compliance, and secure device management.
• Strong experience with SharePoint Online and Teams architecture, governance, and adoption.
• Advanced knowledge of Windows Server, Active Directory, Entra ID, DNS, DHCP, GPO, and RBAC.
• Proficiency in virtualisation platforms (VMware/Hyper-V) and SAN/NAS storage solutions.
• Skilled in network administration (LAN, WAN, VPN, VLANs, routing, firewalls).
• Strong background in cybersecurity practices, compliance, and Zero Trust frameworks.
• Automation/scripting experience (PowerShell, Bash, or Python preferred).
• Excellent communication and leadership skills, able to translate technical requirements for senior stakeholders.

Desirable but not essential

• Microsoft Certified: Azure Solutions Architect Expert, Enterprise Administrator Expert, or Security Engineer Associate.
• Experience in hybrid migrations (Exchange/SharePoint/Teams to Microsoft 365).
• Familiarity with FreshService or similar ITSM platforms.
• Experience with ISO 27001, Cyber Essentials Plus, or regulated industry compliance.
• ITIL v4 certification or strong service management background.