Technical Producer

JOB PURPOSE

The Technical Producer II works in the Esports Event Tech (EET) Department. You will be responsible for ensuring the EET team has the appropriate milestone checkpoints, quality assessments, and good governance in place.

You will be a key member of the events support team, organizing the various technical teams tasked with planning and executing needs at both global and regional events. Core to the role, tracking schedule and budget realities along with monitoring and communicating accurate status updates to stakeholders and executives.

You will foster an open, transparent environment. Keeping a keen eye on team health and identifying efficiencies in process improving workflows and balancing the asks. Simplifying and speeding up the development cycle, keeping meetings/schedules on track, documentation up-to-date, and backlogs neatly groomed.

This role will require national and international travel as we support global events working inside and outside the US. Expected travel is up to 20% to 40% per year.

RESPONSIBILITIES

• Organize and lead regular rituals. Identify blockers and dependencies around process.
• Seek opportunities refine workflows.
• Set and manage timelines for global events to ensure staffing, equipment and technical needs are
  met.
• Coordinate and collaborate with a small team of other producers to collectively guide and lead the
  teams to execute against the feature roadmap to high quality and on time.
• Manage the collaboration with engineering teams, to manage cross discipline development projects.
• Work with internal and external production and product management teams, ensuring a shared
  understanding of the product vision and schedule.
• Schedule, track and execute Load In/Load Out on assigned events.
• Manage cross-team internal/external dependency coordination.
• Assess & improve delivery health through actionable metrics and with a continuous improvement
  mentality.
• Ensure Engineering team’s work matches overall project priorities, goals and acceptable criteria.
• Managing stakeholder expectations through interpreting and communicating stages to invested
  audiences.
• Drive RCA and retro process, keeping a live tracker of notes for each post event retro.
• At times you may be required to assist Engineering teams with physical set-up and configuration of IT
  infrastructure.

REQUIRED QUALIFICATIONS

• Occasionally required to lift 50 lbs.
• Occasionally required to push/pull road cases.
• Ability to travel internationally.

REQUIRED TECHNICAL QUALIFICATIONS

• 5+ years of experience leading development efforts for medium-to-large teams or an advanced degree.
• Understanding of development methodology (especially Agile).
• Systems-based thinking, with a willingness to invest time to understand causal motivations.
• Experience supporting cross-functional teams including engineers and designers to ensure the products
  they build meet the needs of customers who use them.
• Experience managing vendors and coordinators.
• Experience working with teams, especially remote, across multiple disciplines, time zones, and cultures