RBC Production Supervisor / Lead

About the Company​

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What we do

EMG / Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.

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Our People

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

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Leadership Behaviours

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

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Commitment to Equality

EMG / Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

About the role​

Job Title: RBC Production Supervisor / Lead 

A brief summary  

The Production Supervisor is responsible for overseeing the day-to-day production activities for allocated shows, ensuring smooth communication across teams, and handling the logistics required to meet production deadlines. This role will report to the Service Delivery Manager on site.

This role involves close collaboration with key stakeholders such as the Production Manager, Service Delivery manager The Production Coordination team, freelancers, and external partners.

The position will also be key POC for Front row and MSO teams internally at the RBC as lead. A key focus is on asset acquisition, information flow, schedule coordination, and cost tracking to ensure successful project delivery within budget and time constraints.

What you’ll be responsible for 

• Regional Show Production Management (PM):
• Oversee the acquisition of all necessary assets and information required for allocated regional shows when show runs begin.
• Act as a point of contact for show-related queries during show days, ensuring that all production elements are efficiently coordinated, feeding back to the client Production manager where needed.
• Standard Operating Procedures (SOP) Review:
• Conduct regular reviews of production-related SOPs and present back to client Production Manager.
• Identify areas for improvement and update SOPs as needed to ensure best practices are followed across the team.
• Scheduling:
• Work closely with the client Production Manager and the Service Delivery Manager to create and manage the production schedule for Global and Regional events.
• Ensure that deadlines are clearly communicated and met by all departments involved in the production.
• Rota Scheduling:
• Collaborate with the Service Delivery Manager & Production Coordination team to plan and execute team rota schedules within the EMG/Gravity Media team.
• Ensure the effective allocation of team resources, maintaining coverage across all projects and shifts, informing the client Production Manager of blockers or asks.
• Freelance Request Processes:
• Oversee the process for requesting freelance resources, ensuring smooth communication between production needs and freelance recruitment.
• Ensure that all freelance requests align with the production budget and scheduling constraints.
• Liaison with Gravity SDM (Service Delivery Manager):
• Serve as the primary liaison between the production team and the EMG/ Gravity Media SDM to facilitate any asks, ensuring that all requests are delivered promptly and in line with production requirements.
• End of Day (EOD) Reports:
• Manage and review EOD reports for allocated shows from each RBC department.
• Provide critical updates and escalate any production issues to relevant stakeholders as required.
• Meetings & Stakeholder Management:
• Attend and actively contribute to production meetings for assigned shows.
• Represent the production department in key discussions and decision-making processes, ensuring that all production aspects are accounted for.
• Cost Tracking:
• In conjunction with the Service Delivery Manager, track and monitor the costings for assigned shows, ensuring budget adherence.
• Collaborate with finance teams to ensure freelance resources and show-related expenditures are properly tracked and reconciled.
• Team Feedback:
• Actively contribute to the review process by providing feedback on team performance in collaboration with the EMG/Gravity Media Service Delivery Manager to the stakeholders.
• Supervising and managing part of the front row gallery staff on site.

This role is for you if 

• 5+ years minimum of lead/senior production management or supervision experience within the media, entertainment, or visual effects industries.
• Experience in regional show management and freelance coordination management is highly desirable.
• Proven track record of managing complex production schedules and meeting tight deadlines.
• Skills:
• Strong organizational and multitasking abilities with a keen eye for detail.
• Excellent communication and interpersonal skills to manage relationships across teams and external stakeholders.
• Proficiency in production management software and tools.
• Experience with cost tracking, budget management, and financial reporting.
• Ability to review and optimize Standard Operating Procedures (SOPs).
• Experience in Google suite software
• Leadership:
• Demonstrated ability to lead and mentor a team, ensuring high performance and motivation.
• Skilled in providing constructive feedback and fostering a collaborative environment.
• Problem-Solving:
• Proactive in identifying potential issues and proposing solutions.
• Ability to work under pressure while maintaining a positive and productive approach.
• Esports experience is seen as an added advantage for the role

In this management role we’ll be expecting you to: 

• maintain a safe working environment for your teams by complying with all required Health & Safety procedures, and other management processes e.g. ISO standards;

• be the first point of contact for your team for any queries, escalations, and feedback;

• hold regular meetings with each member of your team to align on topics, direction, information sharing, create an opportunity for the team to be heard and sense of community;

• regularly review workload across the team to ensure efficiency and balance;

• provide feedback to your team to allow continued growth;

• ensure new members to your team have a thorough onboarding process including regular review during probation (excludes onboarding provided by HR);

• actively support the development of your team through action plans;

• actively manage poor performance;

• communicate and reinforce key business messages to your team, for example following Manager Meetings, Town Halls, email communications;

• understand key Company policies/processes and help your team to understand;

• be responsive to requests for information to colleagues and other departments;

• ensure your team complete all mandatory training;

• carry out an annual performance review with each member of your team;

• take any necessary steps to ensure that individuals are not subjected to harassment, sexual harassment, or bullying;
• manage day to day spend in line with company objectives, direction and in the interests of the company.

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