Operations Process & Standards Manager

EMG/Gravity delivers an unparalleled range of media services and solutions to clients worldwide: 30 offices, more than 100 outside broadcast trucks and flypacks and 40 studios across the United Kingdom, Europe, the Middle East, the United States and Australia, offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes and working with the world’s most renowned sports rights holders, production houses and broadcasters.

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The group’s acknowledged broadcast technology and production partnerships across major sports including UEFA EUROs, Olympic Games, FIFA World Cup, Champions League and Premiership football, Formula E, the Bathurst 1000, the ATP Tour, Australian Open, US Open and French Open, Tour de France, Giro d’Italia and Tour Down Under, NBC Sports and College Sports across the US, the World Aquatics Championships, the Melbourne Cup, the Sydney Hobart Yacht Race.

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THE ROLE

Based within our global Media Services function, this role is part of a team developing and implementing the S&OP and asset management strategy for the Group.

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This will be supported by high quality asset management systems, policies and procedures designed to achieve optimal return on investment and effective deployment of EMG/Gravity Media’s assets.

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RESPONSIBILITIES

• Analyse current processes & standards and identify areas for improvement.
• Lead the development of working instructions, procedures, and standards related to operational activities.

• Support the group wide sales effort ensuring the S&OP process is optimised

• Collaborate with cross-functional teams to design efficient workflows.

• Pilot new processes to mitigate risks, resolve issues and provide contingency plans

• Provide competent advice on operational safety across all business units.
• Develop strategies based on industry best practices to reduce risks
• Manage end-to-end project processes, from idea generation to implementation.
• Monitor operational performance and report status.
• Responsible for training on processes & business systems.

REQUIREMENTS

• Reporting to the Head of Assets and Data – EMG/Gravity Media Watford on all areas of the business globally.
• A relevant Degree and/or minimum 5 years experience in an equivalent role.
• High level of competency in Microsoft O365 suite of products.
• Ability to work calmly when under pressure.
• Attend weekly team meetings.
• Hours of work are Monday to Friday 9am – 6pm but due to the nature of the business you will sometimes be required to work outside of normal hours.