Media Systems (MSE) Broadcast Engineer

EMG/Gravity delivers an unparalleled range of media services and solutions to clients worldwide: 30 offices, more than 100 outside broadcast trucks and flypacks and 40 studios across the United Kingdom, Europe, the Middle East, the United States and Australia, offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes and working with the world’s most renowned sports rights holders, production houses and broadcasters.

The group’s acknowledged broadcast technology and production partnerships across major sports including UEFA EUROs, Olympic Games, FIFA World Cup, Champions League and Premiership football, Formula E, the Bathurst 1000, the ATP Tour, Australian Open, US Open and French Open, Tour de France, Giro d’Italia and Tour Down Under, NBC Sports and College Sports across the US, the World Aquatics Championships, the Melbourne Cup, the Sydney Hobart Yacht Race.

The Role

Part of the EMG / Gravity Media technology team at the new cutting edge broadcast facility in Westworks, White City. Working within a small team of engineers who are responsible for the BAU support and technical workflows within the facility.

You must have accountability and work well within a team. You will be able to communicate clearly, both written and verbal to technical colleagues and to non-technical partners.

• Supporting a range of specialist systems including the following: Windows / Mac OS / Linux; EVS Systems: IPD, XSquare, XTs, XTAs, XFILE,; Avid Interplay Systems, Nexis, Media Composer clients; Aspera file acceleration services; Adobe Creative Suite
• Monitoring and optimising the performance of media servers and storage systems, non-linear edit suites and file processing delivery facilities.
• Providing first line system support to address technical faults in a timely manner.
• Reviewing, developing and maintaining workflows to support the effective operation of Broadcast Engineering and Workflows at EMG / Gravity Media Westworks and keep documentation updated.
• Guiding editors, operators and production staff through complex operational scenarios.
• Planning and managing maintenance of systems and workflows in an efficient manner that considers the impact and risk to our clients as well as completing routine maintenance and regular system checks.
• Escalating issues to stakeholders and communicate with vendor support as required.
• Proactively supporting all media operations and other technical departments within
• EMG / Gravity Media • Supporting and mentoring junior members of the technical teams

To enable you to perform this role, you should be able to demonstrate the following as a minimum:

• A clear understanding of the fundamentals of file-based editing workflows and various file transcoding, processing and delivery systems
• Experience of TCP/IP networking infrastructure and multi-VLAN networks
• Knowledge and experience of media, editing and general computer systems
• Knowledge and experience of IP-based video routing and SMPTE-2110 standards
• Be pro-active and able to identify potential issues before they occur
• Work at high levels of technical complexity, under programme and/or operational pressures
• Accept and work to internal business processes including rules and procedures that concern email communication, ticketing, auditing, documentation and change processes
• Ability to work both alone and as part of a team, and to remain calm under pressure
• Have a positive, enthusiastic manner with an ability to react tactfully and sympathetically to requests from all stakeholders
• Capable of delegating and distributing tasks to others in the engineering team
• Ability to prioritise workload and meet tight deadlines

We are open to applicants with varying levels of expertise