Due to continued growth, an opportunity has arisen for experienced IT Support (Tier 2/3) to join our team in Sydney.
This is a great opportunity to take the next step in your career. Reporting to Gravity Media Australia’s Head of Technology, the IT Support Tier 2 is primarily responsible for the day-to day facilitation of the corporate service desk and our business systems continuity. As a secondary task you will also support projects in both corporate and potentially some broadcast aspects of Gravity’s work.
Providing a high level of customer service to all internal and external clients is crucial. You will ensure the smooth running of all software, compute, storage and networking. Problem solving and troubleshooting when necessary, liaising with relevant stakeholders across multiple countries and maintaining a high level of professionalism. The IT Support (Tier 1) will report into this role.
This is a hands-on role that requires a highly organised person with good communication skills.
To be successful in this role you will have:
In return, we will offer a competitive remuneration package commensurate with the skills and experience of the successful applicant, and a chance to work for a global leader in broadcast solutions!
Gravity Media is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.